Privacy Policy

1. Introduction

This Privacy Policy outlines how Mrs. Crumble (“Company”, “We”, “Us”, “Our”) collects, uses, protects, and shares information provided by users (“User”, “You”) when accessing our website and services. By using our services, you consent to the practices described in this Policy.

2. Information We Collect

We may collect the following information:

• Personal details such as name, email, phone number, and address
• Payment information (securely processed via third-party gateways)
• Device and browser details
• Order, delivery, and transaction history
• Cookies and usage analytics data

3. How We Use Your Information

Your information is used to:

• Process orders and payments
• Provide delivery and customer support
• Improve website functionality and UX
• Send order updates, alerts, and promotional content
• Maintain security and fraud prevention

4. Sharing of Information

We do not sell your personal information. However, we may share data with:

• Courier and logistics partners
• Payment gateway providers (e.g., Razorpay)
• Legal authorities when required by law
• Service providers assisting in website operations

5. Data Security

We implement reasonable security measures to protect your data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, analyze performance, and personalize content. You may disable cookies in your browser settings, but certain features may not function properly.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

8. User Rights

You may request:

• Access to your stored data
• Correction of inaccuracies
• Deletion of personal information (where legally permissible)

9. Data Retention

We retain personal information only as long as necessary to fulfill the purpose for which it was collected or as required by applicable laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our website indicates acceptance of the revised Policy.

11. Contact Information

For privacy-related inquiries:
Email: sayhello@mrstastoria.com